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The Career Lattice: Combat Brain Drain, Improve Company Culture, and Attract Top Talent by Joanne Cleaver

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CHAPTER 2CONSTRUCTING YOUR LATTICE

“It’s a lattice, not a labyrinth,” says Sabrina McCoy, diversity manager for Chubb & Son Insurance Inc. As a quantitative-minded auditor and compliance officer—the person who checks other people’s work to make sure it conforms with regulations—McCoy never expected to be leading Chubb’s diversity efforts. It took her a few cycles through lateral moves and subsequent promotions to figure out how to navigate the career lattice that Chubb was building a few steps ahead of her. Now she’s in a position to shape the company’s career paths going forward—and she is developing next-generation lattices for Chubb’s four generations of employees.

Like many well-established companies, Chubb has for a long time used structured ...

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