GLOSSARY
Checkpoint
A predetermined point at which progress will be observed and evaluated.
Coaching
A method used by managers and supervisors to overcome performance problems and to develop the skills of their subordinates. Coaching can be provided informally and on the spot or through scheduled sessions.
360-degree feedback
An appraisal method in which anonymous information about an individual's workplace performance is collected from people who regularly interact with that person: subordinates, work team members, and internal customers.
Employee empowerment
A workplace philosophy that gives subordinates substantial discretion in how they accomplish ...
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