Acknowledgments

Jim Schachterle deserves a tremendous amount of kudos for his contribution as the initial editor of this book. In addition to being knowledgeable, organized, flexible, and helpful, he also was an exceptionally patient coach in kick-starting this project.

Mary Beth Ray did a superb job managing this project to the end. Her positive attitude and receptiveness made our job a lot easier.

Thanks to Raina Han for her belief in us, her inexhaustible dedication to the project as the editorial assistant, her timely cracking of the whip, and her exquisite sense of humor.

Thanks to Dayna Isley as the development editor of Cisco Press for her top-notch editing, attention to detail, and timeliness.

The entire Cisco Press team worked tirelessly ...

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