Acknowledgments

Everything we do at Cisco is a team effort. That’s not because we don’t believe in individual accountability, but because it doesn’t make sense to do it by yourself when you have access to a pool of talented professionals. We don’t always see things the same way, but the end product is made better by overcoming challenges.

Writing this book was also a team effort. A few of us might have owned it, but a number of individuals offered support. Not only did we receive immense assistance within Cisco, but also from outside. Our partners, colleagues, associates, and friends from outside of Cisco offered their best advice in helping with our efforts.

Thanks for making it happen

Piper Gianola of Cisco Systems is easily the person without ...

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