About the Authors
Tom Kelly is vice president at Internet Learning Solutions at Cisco Systems, Inc., which is responsible for deploying training to the direct sales force, channel partners, and customers on Cisco products, systems, and solutions. In addition, his team manages the Cisco Career Certification Program for networking professionals. He is also responsible for driving and evangelizing Cisco best practices associated with e-learning technologies and the business impacts that result.
Joining Cisco in 1997, Tom launched the Cisco Career Certification Program in April 1998, resulting in the certification of more than 670,000 Associate, Professional, and Expert level network engineers as of September 2004. In 1999, he established the Field ...
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