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The Business Case For E-Learning by Nader Nanjiani, Tom Kelly,

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Chapter 8. Productivity in the Extended Enterprise: Internet Learning Offers a Competitive Edge with Channel Partners

Lisa Baumert, manager of marketing programs in the Customer Advocacy Group of Cisco Systems, coauthored this chapter.

In the fast-changing vertical of information technology, the extended sales force of partners and reseller organizations needs to keep pace with technological and product developments just like the internal sales force. An extended enterprise ...

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