Chapter 5. Learner Driven at the University of Toyota: Pioneers of Just-in-Time Advocate “Hands-On” Skills

Supporting staff with skills development in nontechnical subject matter, often referred to as soft skills, and using a combination of knowledge sharing, training, and assessment make a valid case for Internet learning deployment in nontechnical verticals. The University of Toyota appears to have leveraged a productivity pyramid metaphor much like Cisco to create a smarter work force by offering employees flexibility in learning choices and by playing ...

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