The Business Case For E-Learning

Appendix . Epilogue

Where Do We Go from Here?

As Cisco went through these seven years of experimentation and a variety of implementations, results, and reporting, it became obvious that organizational impact needed to be broader than any one group or department could create. The individual group successes were a definite sign that larger, integrated successes were possible.

So, John Chambers suggested an initiative called Cisco University be undertaken to assure that this company developed its employees in better, more creative, and more effective ways. He asked that Cisco University (CU) become the place where “employees train for excellence in their current job, but develop and prepare for jobs they will have in the future.”

That means that CU ...