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The Business Analyst’s Handbook by Howard Podeswa

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Chapter 3. Standards and Guidelines Used in This Book

This handbook contains best practices that derive from a variety of sources. The preferred approach to software development is iterative-incremental development, with an empirical, agile approach when it is appropriate for the project. (For a discussion of factors favouring an empirical approach see “Adapting the Noble Path” in the chapter Overview of BA Activities Throughout the Life Cycle.) Also, special emphasis is placed on specific frameworks, guidance, and standards that impact the BA role: Information Technology Infrastructure Library (ITIL), the Business Analysis Body of Knowledge® (BABOK®), and the Unified Modeling Language (UML). This chapter provides an overview of ITIL, the BABOK ...

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