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CHAPTER 13LEARNING AGREEMENTS

I have learnt silence from the talkative, toleration from the intolerant, andkindness from the unkind; yet strange, I am ungrateful to these teachers.

—Kahlil Gibran

The term learning organization was first popularized by Peter Senge in his 1990 classic The Fifth Discipline.5 His thesis was that our culture had become so complex, and the organizational pressure for creativity and innovation had become so great, that the only way organizations and individuals could possibly succeed in the face of immense challenges was to band together in “learning organizations,” populated by “learners,” who would “learn” their way through to the solutions of problems. Senge, it seems, was picking up on what Albert Einstein ...

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