Preface

Return on investment (ROI) has become one of the key metrics in the corporate world. The ability to calculate this value not only for capital purchases of equipment but in regard to the training of employees is significant, especially in a business climate where all investments, including training, come under intense scrutiny.

It is not surprising then that in the field of employee training, some practices emerge that inherently offer better returns than others. It is exactly these techniques, these best practices, these unique activities, training simulations, and educational games that are the subject matter for this book: low-cost activities that offer high value, or using our initial metric, activities that produce a significant return ...

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