Preface
“First, we shape our structures. Then, our structures shape us.”
—Winston Churchill
Organizations are the world’s 21st-century dilemma. They are magnificent and mad, wonderful and wretched, crazy and compelling. They make so little, and so much, sense. Never before has humankind been able to bring together so many global resources within common form and purpose. Our ability to create organizations exceeds our ability to control them; they have power beyond imagining.
Organizations are a personal dilemma as well. We rely on them and rail against them. They promise us gratification; we promise to pay within ninety days. They lend us their resources in return for our loyalty. We search for our meaning through them as their suppliers, ...
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