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Chapter 8The Roots of Renewal

A few comments heard in the midst of organization renewal: “We’d be better off to just burn this place down and start over!”… “I have no idea how an organization so screwed up made it so far!”… “These people are completely unprepared to make this place work!” Note the implications about the organization and its people. Many efforts at creating new life in organizations operate from the assumption that this place is dead—or ought to be. What it needs is not renewal, but resurrection… or miracles from godlike leaders—a role appealing to many of us.

Starting over is not an option. We are here to help an established organization move in new directions. Imagining another starting point provides temporary diversion, ...

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