CHAPTER 3Insight Listening
Whether you have insights more frequently on your own or with others, one type of listening is particularly conducive to having insights. It is a key component to The Art of Insight, and it, too, is more a state of mind than a process. We refer to it as Insight Listening.
Everyone we’ve worked with has derived some value from learning to listen for insights. Based on reports from our clients, insights routinely occur during conversation. They occur in conversations between individuals, in small groups, or even in your head while you are talking to yourself. Listening to talk radio during a morning commute can spark an insight, but so can sitting through a boring sales pitch. In fact, you don’t even need to be a participant ...
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