The next step in initiating involves developing reinforcements that will encourage the helpees to take the needed steps. Reinforcements are simply things that matter to us. They are most effective when they are applied immediately following the performance of a step.
The consequences of carrying out the steps to achieve goals and overcome deficits are often too distant for the helpees. More immediate reinforcements must be introduced.
Clearly, these reinforcements must come from the helpee’s frame of reference. What we think matters for the helpees must really matter to them. Many helping programs have failed because of their inability to attach appropriate reinforcements. In this context, we continue to emphasize our ...
Get The Art of Helping now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
