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The Art of Helping

Book Description

This is the ninth edition of The Art of Helping. More than 500,000 copies have been sold over three decades. Literally, millions of people have been trained in helping skills. Many more have been recipients of these skills. The effects upon hundreds of thousand of these recipients have been researched. The results are in: skills acquisition and use are spectacularly powerful. This book explains the essential interpersonal skills needed by professional and lay counselors, teachers, business managers, parents, everyone. All in an easy to understand manner.

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. TABLE OF CONTENTS
  5. ABOUT THE AUTHOR
  6. DEDICATION
  7. PROLOGUE
  8. ACKNOWLEDGEMENTS
  9. I. INTRODUCTION
    1. 1. HELPING AS A WAY OF LIFE
      1. • For Better or Worse
  10. II. THE HELPING PROCESS
    1. 2. THE HELPEE’S CONTRIBUTION— INTRAPERSONAL PROCESSING
      1. • Involvement in Processing
      2. • Exploring Human Experiences
      3. • Understanding Human Goals
      4. • Acting upon Programs
      5. • Feedbacking Information
      6. • Summary
    2. 3. THE HELPER’S CONTRIBUTION— INTERPERSONAL PROCESSING
      1. • Attending to Facilitate Involvement
      2. • Responding to Facilitate Exploring
      3. • Personalizing to Facilitate Understanding
      4. • Initiating to Facilitate Acting
      5. • Facilitating Feedback
      6. • Summary
  11. III. HELPING SKILLS
    1. 4. ATTENDING—INVOLVING THE HELPEE
      1. • Preparing for Attending
      2. • Attending Personally
      3. • Observing
      4. • Listening
      5. • Summary
    2. 5. RESPONDING—FACILITATING EXPLORING
      1. • Responding to Content
      2. • Responding to Feeling
      3. • Responding to Meaning
      4. • Summary
    3. 6. PERSONALIZING— FACILITATING UNDERSTANDING
      1. • Interchangeable Base
      2. • Personalizing Meaning
      3. • Personalizing Problems
      4. • Personalizing HRD Problems
      5. • Personalizing Goals
      6. • Personalizing HRD Goals
      7. • Personalizing Decision Making
      8. • Summary
    4. 7. INITIATING—FACILITATING ACTING
      1. • Defining Goals
      2. • Developing Programs
      3. • Developing Schedules
      4. • Developing Reinforcements
      5. • Preparing to Implement Steps
      6. • Planning Check Steps
      7. • Summary
  12. IV. SUMMARY
    1. 8. RECYCLING THE HELPING PROCESS
      1. • Recycling Attending
      2. • Recycling Responding
      3. • Recycling Personalizing
      4. • Recycling Initiating
      5. • Summary
  13. EPILOGUE
  14. APPENDICES
    1. A. Feeling Word List
    2. B. HCD Levels of Functioning
    3. C. The Carkhuff Helping Model
    4. D. References
  15. INDEX