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The Art of Scalability: Scalable Web Architecture, Processes, and Organizations for the Modern Enterprise, Second Edition by Michael T. Fisher, Martin L. Abbott

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Chapter 11. Determining Headroom for Applications

Knowing the place and the time of the coming battle, we may concentrate from the greatest distances in order to fight.

—Sun Tzu

The last thing that anyone wants is for his or her company to be remembered for or associated with some type of failure. The authors of this book remember this feeling all too well from our early days at eBay, when the company was the poster child for technical glitches. More recently, at least into 2012, the best-known story of this type has been about Twitter and the infamous “Fail Whale.” In the early days of Twitter, when it would experience significant problems, the service would display the picture of a whale being lifted out of the water by tiny birds, along with ...

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