Footnotes

Introduction

1 Bit of a euphemism there, but I think I’ll get away with that word.

Know How Much You Want It

2 Starting with a machine that can detect you thinking about coffee and make it before you’ve noticed you wanted it.

Break Big Ambitions into Chunks

3 Check out www.oneredpaperclip.blogspot.com.

Write It All Down

4 Or screen, if you really must.

Don’t Make Excuses

5 OK, maybe I want that last one...

Say What You Mean

6 With a happy ending—Hester had a lovely time at the park.

Treat People with Respect

7 Sorry—couldn’t resist the pun.

Don’t Respond to Tactical Anger

8 Although I can’t recommend sending your boss, say, to time out.

Be Objective

9 Yes I made that up (so it’s not objective or backed up with hard ...

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