The Art of Persuasion (Collection)

Learn to Take Criticism Well

I’ve noticed that the people who can handle criticism best are the most confident ones. They’re so sure of their own worth that being told about a minor flaw doesn’t cause them immediately to question their whole value and abilities. Tell people who are under-confident that they don’t always listen very well, and they’ll think you’re telling them that you don’t like them, they’re a useless friend, and they should be embarrassed and ashamed every time they deal with anyone. Tell people who are self-confident that they don’t always listen well, and they’ll think, “Ah, I don’t always listen. I should do something about that.”

Of course the people who look confident on the surface aren’t necessarily the ones who feel ...