Book description
In How to Get What You
Want…Without Having to Ask, best-selling author
Richard Templar brings his inimitable blend of originality,
imagination, wisdom, and straight talk to the challenges of
negotiation, persuasion, and influence. Templar offers up 100
clever, simple, pain-free ways to get people to happily say "yes"
to you! Templar is the world-renowned author of best-sellers like
The Rules of Money and The Rules of Life. In this new
book, he offers practical principles and strategies covering a wide
range of situations, both at work and beyond. You'll learn how to
get what you want without saying a word… and, for those rare
occasions when you have to ask, you'll find the techniques and
words that'll get the job done. Every solution gets its own
"bite-size" two-page spread, making this book incredibly easy to
read--and use.
In How to Argue, leading lawyer Jonathan Herring reveals the
secrets and subtleties of making your case and winning hearts and
minds. At home or at work, you'll be well equipped to make
everything you say have the desired effect, every time. The ability
to persuade, influence and convince is a vital skill for success in
work and life. However, most of us have little idea how to argue
well. Indeed, arguing is still seen by many as something to be
avoided at all costs, and mostly it's done poorly, or not at all.
Yet it's possibly the most powerful and yet most neglected asset
you could have. Discover the art of arguing powerfully,
persuasively and positively.
Table of contents
- About This eBook
- Title Page
- Copyright Page
- Contents
-
How to Get What You Want: Without Having to Ask
- Copyright Page
- Introduction
-
Part 1: Be the Kind of Person Who Gets What They Want
- Know What You Want
- Know Why You Want It
- Know How Much You Want It
- Want What You Get
- Don’t Be a Fuzzy Thinker
- Know What It Takes
- Work Out Who You Need on Your Side
- Break Big Ambitions into Chunks
- Set Up Some Milestones
- Celebrate Every Step
- Write It All Down
- Analyze Your Sticking Points
- Set Your Deadlines
- Check Out the Back Door
- Don’t Make Excuses
- Think Positive
- Don’t Hang Out with Naysayers
- Say It Out Loud
- Believe in Yourself
- Expect Ups and Downs
- Enjoy It When You Get It
-
Part 2: Be the Kind of Person People Want to Say Yes To
- Don’t Fake It—Have Real Confidence
- Sound Confident
- Look Confident
- Learn to Say No
- Give Them an Alternative
- Be a Broken Record
- Be Sure You’re Sorry
- Say What You Mean
- Think Before You Speak
- Be Prepared to Disagree
- Control Yourself
- Express Yourself
- Don’t Use Emotional Blackmail...
- ...and Don’t Give In to It
- Treat People with Respect
- Have Plenty of Time
- Be Likeable
- Have a Sense of Humor
- Be Honest
- Always Say Thank You
- Don’t Do Too Much
- Give a Bit Extra
- Be Generous
- Praise but Don’t Flatter
- Be Loyal
- Don’t Talk Behind People’s Backs
- Learn to Take Criticism Well
- Admit Your Mistakes
- Get to Know People
- Learn to Listen Properly
- Know What You’ve Agreed To
- Pick Up the Signals
- Sympathize with Other People’s Anger
- Don’t Respond to Tactical Anger
- Give Other People Results
- Be Part of Your Organization
- Work Hard
- Work Right
- Be Worth It
-
Part 3: Help Them to Say Yes
- Make Sure You’re Getting Through to Them
- And Make Sure They’re Getting Through to You
- Think About Why They’d Say No
- Show You Understand
- Be Objective
- Give Them an Excuse to Make an Exception
- Solve Their Problems
- Read the Clues
- Learn What Gets Them Going
- Use the Right Words
- Get the Timing Right
- Tell Them What You Want Without Asking
- Don’t Keep Dropping Hints
- Make It Hypothetical
- Ask Questions
- Ask for Advice Instead of a Job
- Get Someone to Do the Asking for You
- Tell Them You Need Them
- Don’t Rush Them
- Give Them What They Want
- Make Them Think It Was Their Idea
- Discourage Their Bad Ideas
- Find Out What It Will Take
- Get a Team Behind You
-
Part 4: And If You Really Do Have to Ask...
- Be Clear What You’re Asking
- Pick Your Moment
- Make a Date
- Know When to Put It Off
- Keep to the Script
- Rehearse It
- Rehearse Their Answer
- Don’t Go on About It
- Get the Essentials on Paper
- Have a Bottom Line
- Ask for More Than You Want
- Don’t Make Empty Threats
- Think About It
- Put the Decision in Writing
- Be Ready to Be Decisive
- Don’t Give Up
- Footnotes
-
How to Argue: Powerfully, Persuasively, Positively
- Copyright Page
- Introduction
-
Part 1: The ten golden rules of argument
- Chapter 1. Golden Rule 1: Be prepared
- Chapter 2. Golden Rule 2: When to argue, when to walk away
- Chapter 3. Golden Rule 3: What you say and how you say it
- Chapter 4. Golden Rule 4: Listen and listen again
- Chapter 5. Golden Rule 5: Excel at responding to arguments
-
Chapter 6. Golden Rule 6: Watch out for crafty tricks
- Attacking the person
- Beware of causation
- The dangers of negatives
- The dangers of “illicit process”
- The false choice
- Generalizations
- Like cases
- Red herrings
- Circular argument
- Concealed questions
- Literalism
- Hostile association
- “Begging the question”
- Slippery slopes
- What if?
- Straw men
- The dangers of the two-wrongs argument
- The power of silence
- Feeling stuck?
- Summary
- In practice
- Chapter 7. Golden Rule 7: Develop the skills for arguing in public
- Chapter 8. Golden Rule 8: Be able to argue in writing
- Chapter 9. Golden Rule 9: Be great at resolving deadlock
- Chapter 10. Golden Rule 10: Maintain relationships
-
Part 2: Situations where arguments commonly arise
- Chapter 11. How to argue with those you love
- Chapter 12. How to argue with your children
- Chapter 13. Arguments at work
- Chapter 14. How to complain
- Chapter 15. How to get what you want from an expert
- Chapter 16. Arguing when you know you’re in the wrong
- Chapter 17. Arguing again and again
- Chapter 18. Doormats
- Chapter 19. How to be a good winner
- Chapter 20. To recap
- Index
Product information
- Title: The Art of Persuasion (Collection)
- Author(s):
- Release date: August 2013
- Publisher(s): Pearson
- ISBN: 9780133597561
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