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The Art of Managing Professional Services: Insights from Leaders of the World’s Top Firms by Maureen Broderick

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11. Style of Leadership

Characteristics, grooming, and advice

“The challenge is really how to take this very, very talented, high-strung group and mold them into a confident, cohesive team. It would be easier if they were less talented and more malleable.”

—Ralph Shrader, Chairman and CEO, Booz Allen Hamilton

“You’ve got to convince people with whom you are working that they want to follow your vision.”

—Ben Fisher, Principal and COO, Perkins+Will

“A good leader is someone who uses their mind for a sense of direction and analysis, their heart to manage the people, and their guts to have clear values and vision.”

—David Dotlich, Founder and Chairman, Pivot Leadership

As stated at the beginning of this book—and as our research has amply ...

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