5.9. Summary

  • Many teams don't properly manage the time between requirements and specifications.

  • Quality requirements and design explorations are the best use of that time.

  • Ideas are good or bad only in relation to goals or other ideas.

  • Constraints are useful in finding ideas, but thinking outside of the box isn't necessarily the answer. Sometimes the best solution is finding a clever way to work within the constraints.

  • Questions, perspectives, and improvisational games are tools for finding new ideas.

  • The best place to start with design ideas is the customer experience.

  • Ideas develop into designs through conversations between different people with different kinds of expertise.

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