10.5. Summary
Project managers are prone to annoying others. Some of it is avoidable.
People get annoyed for many reasons. Often, it's when they feel their time is wasted, when they are treated like idiots, or when they are expected to endure prolonged tedium and mistreatment.
Good processes have many positive effects, including accelerating progress and preventing problems. But, they are difficult to design well.
Non-annoying email is concise and actionable, and it quickly allows readers to determine if they are impacted enough to need to read more than the subject line or first sentence.
Meetings run well when someone facilitates them.
Frustrating meetings occur when the goals are mismatched to the type of meeting.
Get The Art of Project Management now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
