Approach II—Creating Awareness and Skill Development

The most effective approach to skill development will first ensure that people understand the fundamentals of using each skill appropriately and then let them practice using the skills in situations that gradually move closer to what they might encounter in their jobs. Therefore, because this workshop provides skill practice in addition to creating awareness, it has several additional features.

Identifying a Business Challenge

To make the feedback even more relevant, as part of the -pre-program preparation we ask people to identify a business challenge that currently confronts them and the people whose commitment they need to resolve the issue. Participants are then asked to distribute ...

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