Increasing Individual and Team Productivity at New York Life
Members of New York Life’s management development group were concerned that the company was not fully exploiting the 360 data they had been collecting. “We had been using 360-degree feedback for years to guide personal development of individual field managers, but the data lay dormant after executives identified areas for personal development.” says Vince Baglio, New York Life’s corporate vice president of management development. “I was concerned that we were not getting the most out of the data we were collecting or the investment we were making in collecting it.” His opportunity came in the form of a question asked by a senior executive: “Management competencies are useful on ...
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