Processing the Questionnaires
The data from multiple-choice questionnaires are the most straightforward to collect and process, because the response scales are standardized. Such scales also have the benefit of allowing the generation of composite and normative data.
Using Third Parties
Many organizations choose to send the questionnaires to outside consultants for administration and processing. Having feedback data processed by a third party, which usually involves computerized generation of reports, also enables participants to receive the normative and composite data discussed previously.
Written Comments
Written comments provide the recipient with much richer, more descriptive data than straight numerical ratings. Written comments, ...
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