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The Art and Science of 360-Degree Feedback, Second Edition by Anntoinette D. Lucia, Richard LepsingerGriffith

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Causes of Lack of Commitment

Now that you have clarified who the key stakeholders are and the degree of support you can expect from each, you need to focus on those stakeholders who you believe will resist the idea of using 360-degree feedback and those whose commitment is required but from whom you can expect only compliance. Begin by clarifying the possible reasons for these people’s lack of commitment. Common reasons include:
 
 
The Purpose of Using Multi-Source Feedback Is Not Made Clear. When people lack a full understanding of how the multi-source feedback will be used, anxiety, rumors, and suspicion usually fill the vacuum. What exactly is the business problem or opportunity this proposal is trying to address?
Effective communication ...

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