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The Art and Science of 360-Degree Feedback, Second Edition by Anntoinette D. Lucia, Richard LepsingerGriffith

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Presenting the Feedback

There are two segments in a one-on-one feedback session: (1) presenting the feedback report and (2) identifying improvement goals. The presentation may be an anxious time for the recipient, and it is important that the feedback be presented tactfully, yet accurately and directly enough to spur further development action. All the effort of the project comes down to this moment, so it is important to maximize its potential.
Keep in mind that the presentation should not be turned into a lecture; rather, it should take the form of a development discussion, with the manager having as much air time as the presenter. The manager should be encouraged to ask questions and express feelings about the feedback and should then ...

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