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The Art and Science of 360-Degree Feedback, Second Edition by Anntoinette D. Lucia, Richard LepsingerGriffith

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Performance Management Systems

The question most frequently asked by both line managers and human resource professionals during our forums and presentations is, “Should we use 360-degree feedback for performance management?” By this, they usually mean, “How can multi-source feedback be used in our appraisal and compensation systems—what works, what doesn’t, and why?” Although many organizations are interested in using 360-degree feedback to support appraisal and compensation systems, relatively few are actually doing it.
A survey of Fortune 1000 companies, conducted at a 1995 360-Degree Feedback Users’ Conference, found that none of the respondents’ organizations had made a commitment to using 360-degree feedback for performance appraisal ...

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