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The Art and Science of 360-Degree Feedback, Second Edition by Anntoinette D. Lucia, Richard LepsingerGriffith

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Conducting an Effective Interview

To elicit the most useful and comprehensive feedback, the interview should be structured in a way that most nearly reflects the goals of the process. In other words, the interviewer should have a clear sense of how every question and the way it is asked can contribute to achieving the objectives that have been defined. If an organization is concerned about having its managers practice and foster more teamwork, for example, it will not make much sense for the interviewer to ask a lot of questions about the person’s performance at essentially solitary pursuits.
If the questions have been prepared and distributed beforehand, is the interviewer’s role nothing more than that of a note-taker? The answer, very ...

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