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The Applied Business Analytics Casebook: Applications in Supply Chain Management, Operations Management, and Operations Research by Matthew Drake

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Case 11. HealthCare’s Corporate Social Responsibility Program

Robert P. Sroufe and Marie Fechik-Kirk,

Duquesne University

Sustainability Coordinator’s First Project1

1 Preparation of this case is for the basis of class discussion rather than to illustrate either effective or ineffective handling of an administrative situation.

From her tenth floor office, Stephanie Meyers watched as the first snow began to fall over the city and thought about how much had changed over the past few months. Stephanie had gone from leading an internal auditing team at HealthCare, one of Pennsylvania’s largest health insurance companies, to working independently within the facilities department as the company’s first sustainability coordinator. It was Stephanie’s ...

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