I’ve worked in the project-management business essentially my entire career, leading teams of people to accomplish focused, specific objectives driven by a business opportunity. Whether at Amazon or in my consulting practice, solving problems and launching new products or capabilities can be incredibly energizing.
Along the way, I’ve learned that my favorite word in the English language is “done.” It’s especially gratifying when it’s preceded or followed by the word “well.” “Well done” is a powerful phrase. Something is complete; it’s packaged; it meets expectations; it’s independent; and you get to move on to the next item. “Well done’” is what ...
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