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The AMA Handbook of Project Management, 3rd Edition by Jeannette CABANIS-BREWIN, Paul C. DINSMORE

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CHAPTER 12Human Resource Management in Practice

LEE TOWE, PMP; INNOVATORS, INC.

The PMBOK® Guide, Fourth Edition, continues to present a view of human resources focused on the people who carry out activities to complete the project; in other words, the human resources—also known as the project team. Project Human Resource Management consists of four processes that organize and manage the project team. Stakeholders who are not project team members are addressed in other sections of the standard.1

However, the fourth edition has added significant coverage of interpersonal skills under the “Develop Project Team” and “Manage Project Team” processes. Expanded coverage of the stages of team building, conflict management, leadership, influencing and ...

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