The Agility Factor: Building Adaptable Organizations for Superior Performance

Acknowledgments

First, acknowledgments must go to the companies who granted us the privilege of understanding their strategies, cultures, and organizations. The organizations described here are not perfect—no organization is—but they represent the vanguard of organization design.

Second, a number of friends and colleagues helped us along the way. Chris would like to thank Warren Bennis, Sue Mohrman, Rich Reynolds, Foster Mobley, and Tony Petrella for their support and for refining our thinking, assisting us in the research, and reading and commenting on various chapters in the book. To Debbie, my wife of thirty years, and my family, who know all too well how hard this journey has been, I am deeply humbled by your love and care.

Tom would like ...