Be Flexible About Scope
Being flexible around scope is how agile projects maintain the integrity of their plans.
By insisting their customers drop an old story every time a new one comes in, agile teams work within the means of their projects while giving their customers the ability to change their minds (without paying an exorbitant price).
This gets customers away from the notion that they have to throw in the kitchen sink with gathering requirements (less waste), and it lets them and the team learn as they go instead of trying to get everything ...
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