Step 3 – Alternative paths, sub-tasks, details, and business rules

Each User Journey created during the individual/pair/sub-group brainstorming will contain different tasks to achieve the outcome, in the same way that we all have slightly different ways of getting to work in the morning.

The aim is to bring those various ideas together so that we create one User Story Map showing all possible alternatives.

The following diagram illustrates how we lay out the map:

It will involve a degree of de-duplication that is, removing tasks which are worded differently but perform the same task. It will also involve expanding the timeline from left to ...

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