Being able to give and receive feedback well is a fundamental first step to solving some of the problems of the Storming phase. This will allow the team to share any potential issues before things boil over.
In the Conflict Dynamics model of the world, we can see that expressing emotions is vital to having an active, constructive conversation. One approach to feedback that incorporates the expression of feelings is described by Kristen Hadeed, in her book Permission to Screw Up, and is called the FBI.
FBI is an acronym, which stands for Feelings Behaviors Impacts. With an FBI, we construct feedback in the following form:
This is a simple way of giving direct feedback that enables the person giving the feedback to ...
