Activity – process the conflict

When conflict occurs, work out what the change urge is and process it.

The following are the tools we can use to do this:

  • Group decision making
  • Focus on the task, not the person—conflict dynamics
  • Conflict protocol agreements
  • Practice giving feedback

Get The Agile Developer's Handbook now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.