Foreword
“It’s all about the people . . .”
Change, or any transformation activity, is daunting. As experts tell us, “You don’t change people, you can only change the process.” So how do we, as leaders, motivate and inspire our employees and organizations to change?
Command and control leadership limits creativity, broad thinking, and the ability for us, as leaders, to get the most out of the talent in the organization. The Millennials that we hire today are very social, and they interact and learn through social means in a very virtual and boundaryless hierarchy. Large organizations, by their very own weight, are not nimble. But in today’s social/cloud/mobile world, organizations need to experiment and pivot more rapidly. To compound this dilemma, ...
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