Chapter 2. Trust and Ownership

The Big Ideas

Image To maximize productivity, a leader needs to build ownership within the team and act as an enabler rather than a controller.

Image To enable the team, the leader must trust the team and create a culture of trust.

Image Individuals and teams perform best when they understand “why” they are doing what they are doing.

Working honestly with ambiguity builds trust and ownership, improving team productivity.

Some Teams ...

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