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The ACE of Soft Skills: Attitude, Communication and Etiquette for Success by Mahadevan Ramesh, Gopalaswamy Ramesh

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28

Performance Appraisals

“The difference between God and CEO is that God sometimes forgives.”

 

–Unknown

Snapshot 28.1

It is that time of the year again—when the migratory birds fly southwards and the managers scramble madly to complete the ritual called employee performance appraisals. Mr Arora, a production manager at QYW Pharmaceuticals, has already been at it for nearly a week now, but has hardly made a dent. This year, the human resources department seems to have gone overboard and added a hundred more questions to its already exhaustive questionnaire on each employee. The new questions seem more loaded and convoluted.

‘Rate the employee’s body language abilities in a customer meeting and whether it is suggestive of his being a self ...

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