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The ACE of Soft Skills: Attitude, Communication and Etiquette for Success by Mahadevan Ramesh, Gopalaswamy Ramesh

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26

Status Reports

“Reports that say that something hasn’t happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do no know. But there are also unknown unknowns—the ones we don’t know we don’t know.”

 

–Donald Rumsfeld

Status reporting is a typical upward communication done by an employee through an organization’s hierarchy. Even allowing for individual situations, it occurs fairly frequently—typically on a weekly basis. In this chapter, we will examine the intended purpose of a status report, present a structure under which to organize a status report, give you tips on whom to send a status report ...

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