O'Reilly logo

The ACE of Soft Skills: Attitude, Communication and Etiquette for Success by Mahadevan Ramesh, Gopalaswamy Ramesh

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

6

Diversity Awareness

“What counts in making a happy relationship is not so much how compatible you are, but how you deal with incompatibility.”

 

–Daniel Goleman

Snapshot 6.1

A Day in the Life of LMN Corp

LMN Corp. Is a thriving automobile components manufacturing company with huge factories in Pune and Chennai and operations in several countries. Their list of customers and suppliers covers over fifty countries. We are at their headquarters in Chennai.

  • 6.30 A.M.: Bleary-eyed and with cups of strong c of fee in their hands, Mr Hegde and his group are huddled around a telephone—they are on a conference call with their customers from an East-Asian country. But it is no walk in the park. The party at the other end is always tough as nails and ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required