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The ABCs of Evaluation: Timeless Techniques for Program and Project Managers, Third Edition by Phyllis Dutwin, John Boulmetis

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1

What Is Evaluation?

SCENARIO ONE

The administration at Grandview Retirement and Nursing Facility strongly promotes ongoing education and training for all staff. In fact, when new personnel are hired, they agree to take two courses each year, selected from a long list of possible courses decided upon by administration and staff. Topics are many and diverse, from the law and patient rights to medication in geriatric care to the mind-body connection. Two of the recent training programs were devoted to answering these questions:

(1) Is there a connection between mental and physical activity and sustained good health and longevity? (2) How do you encourage residents to stay both mentally and physically active? Program and nursing staff alike found ...

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