Chapter 1

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Respect

REFLECT on the Attributes of the Non-Negotiable to Develop Your Soft Traits
LEARN from the Failing Up Chronicles and Create Your Hard Results
DISCOVER Opportunities Earned

No one can make you feel inferior without your consent.

—Eleanor Roosevelt

Reflecting on the Attributes of the Non-Negotiable: Developing Respect through Empathic Listening

The dictionary defines the term keystone as the “central stone at the summit of an arch, locking the whole together. The central principle or part of a policy, system, etc., on which all else depends.” For Fishbowlers, the keystone of the 7 Non-Negotiables is respect.

Respect is essential in any relationship. It’s something each individual involved needs to earn over time. In turn, the keystone of respect itself is listening—and making a habit of never talking about someone behind their back. You don’t have to judge others for doing so; you can simply make it a practice in your own life not to participate in discussions about individuals who are not present.

Part of the building blocks of respect at Fishbowl is the importance of not just listening to one another, but listening empathically, which means much more than just listening until somebody is done speaking. It requires that you listen with your eyes directed at the speaker. It’s listening to what they are saying without judging, without our natural tendency to try ...

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