Shanty town tent

Fighting for the cause: companies can no longer ignore activists such as the Occupy movement

People

The rapidly increasing diversity of society has filtered through to the workplace and to how businesses relate to the public, writes Sarah Neville

For generations, work – for all but a privileged elite – meant a form of servitude. Employees were supplicants without rights or protection – Bob Cratchits reliant on the goodwill of their bosses to secure a day off or a pay rise. But over the past century a revolution has taken place in the control people have over their working lives.

In the west, jobs have become part of an assumed right to self-actualisation. ...

Get The 50 Ideas that Shaped Business Today now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.