O'Reilly logo

The 3CX IP PBX Tutorial by Robert Lloyd, Matthew M. Landis

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Choosing a VoIP carrier—more than just price

Two of the most important features to look for when choosing a VoIP carrier are support and call quality. Usually, once you set up and everything is working, you won't need support. I always tell clients that there is no "boxed" solution that I can sell; every installation is a little different. Internet connections are all different even with the same provider. If you have a rock-solid T1 or something better, then this shouldn't be a problem. DSL seems different from building to building, even in the same area.

So how do you test support before giving them your credit card? Call them! Try calling support at the worst times, such as Monday afternoons when everyone is back to work and online. Also, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required