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The 3CX IP PBX Tutorial by Robert Lloyd, Matthew M. Landis

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Major components of the 3CX Phone System

The 3CX IP PBX Phone System is made up of several major components:

  • The 3CX Phone System consists of several Windows services, an SQL database to store configuration data, and a web interface for administration. The 3CX VoIP Client and 3CX VoIP Phone are softphones that allow us to use a computer coupled with a headset as a phone.
  • The 3CX Call Assistant is a software operator panel that allows us to see the status of the phone system, control phone calls, and do simple chats between the operator and the caller.
  • The 3CX Call Reporter allows us to print graphs and reports of call details.

3CX Phone System

After installing 3CX, the first place you'll visit is the administration web interface. This interface (GUI) ...

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