CONCLUSIONA LOOK BACK (AND FORWARD) AT THE JOURNEY
248Wow! What a journey to empowerment. Looking back, the challenges have been great, but the resolve has been even greater. Eventually, everyone has pulled together to make the journey possible and to reach the destination of empowerment. As we look back through this book, we can now more fully understand just how involving and challenging it is to make the change from a hierarchical mind-set to a culture of empowerment, accountability, team pride, and job ownership. To leave the comfort zone of the hierarchy and move toward the unknown takes a vision, a faith in what it will mean to be empowered, and a continued effort over many months to finally arrive at a new comfort zone in the world ...
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