How to Wow Your Customers with Genuine Customer Care
In this masterclass you will learn:
I had a distinctly underwhelming experience when dealing with a small business recently. It confirmed to me as a marketer and consumer that so many small businesses unwittingly get it wrong when they sign up a new customer by simply delivering the minimum and little else.
Let me elaborate. I ordered two nutritional supplement products from this small business. It was my first purchase and the products were not cheap. They arrived within three working ...